> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge-base-starter-mintlify-85d166f9.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Laptop setup

> Configure your company laptop from first boot to ready-to-work.

All company laptops ship with a base OS image and endpoint management pre-installed. Do not wipe or reimage your machine without IT approval.

## First boot

1. Power on and follow the OS setup wizard. Use your company email when prompted.
2. IT's MDM profile will install automatically within a few minutes of connecting to Wi-Fi. Do not skip or dismiss any MDM prompts.
3. Check your email for a message from IT confirming enrollment. If it doesn't arrive within 30 minutes, file a [ticket](/it-security/access-requests).

## Required software

IT pushes the following automatically via MDM:

* Password manager
* Endpoint security agent
* VPN client (see [VPN setup](/onboarding/tools/vpn-setup))
* SSO agent

You do not need to install these manually. If any are missing after 24 hours, contact IT.

## Role-specific setup

Your manager or tech lead will point you to a team-specific setup guide. For engineers, see [developer setup](/engineering/dev-setup).

## Encryption

Full-disk encryption is required on all company devices. MDM enforces this automatically. Verify it's enabled:

* **macOS** — System Settings → Privacy & Security → FileVault
* **Windows** — Settings → Privacy & Security → Device encryption

If encryption is off, IT can enable it remotely. File a ticket.

## Issues

If your machine has hardware problems or is missing software, contact the IT help desk. Do not try to resolve hardware issues yourself — it voids the warranty.