> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge-base-starter-mintlify-85d166f9.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Account access

> Which accounts you'll need, how to claim them, and what to do when something is missing.

Most accounts are provisioned automatically when HR creates your employee record. This page lists what you should have and how to get access if something is missing.

## Auto-provisioned accounts

These are created before your start date and activated when you log in with your company email:

| Tool            | Used for                          |
| --------------- | --------------------------------- |
| Company email   | Primary communication             |
| Slack           | Team messaging                    |
| Project tracker | Task and sprint management        |
| HR portal       | Benefits, time off, payroll       |
| SSO-easy        | Single sign-on for all other apps |
| PasswordBuddy   | Password manager                  |

## Request-based access

Some systems require a separate request, either because they're role-specific or have licensed seat limits:

| Tool                  | How to request                                            |
| --------------------- | --------------------------------------------------------- |
| Infrastructure        | File an [IT access request](/it-security/access-requests) |
| Git repository        | Ask your tech lead to invite you                          |
| Design platform       | Ask the design lead                                       |
| Analytics tools       | Request via IT ticket, manager approval required          |
| Customer data systems | Manager + security approval required                      |

## Something missing?

File an [access request ticket](/it-security/access-requests) and include:

* The tool you need
* Why you need it
* Your manager's name for approval

Routine requests are fulfilled within one business day.